The state legislature is known for lacking nuance and failing to roll out reforms in an incremental fashion. Our lawmakers, especially those from downstate, tend to go all-in with their ideas and legislations and worry not about domino effects and unintended outcomes. That’s why local taxpayers are on the hook for so many unfunded mandates and businesses are saddled with so many regulations.
Consider the latest set of rules to be placed upon employers – the Retail Worker Safety Act.
This act came about because of how the Senate and Assembly totally transformed, even gutted, public safety in recent years. Lawmakers instituted a variety of changes to criminal justice with the primary goal being social justice reform, that have had, in many circumstances, considerable unwelcome consequences despite the best of intentions. You’re familiar with the culprits like bail reform and raise the age which have lead to culprits on the streets -- criminals are now more emboldened than ever because of catch and release and other slaps on the wrist. They know they can get away it. You can understand that most viscerally in the fact that the Governor had to send the National Guard to the subways of New York City and is now having 750 more police officers stationed on NYC’s subways and platforms during the overnight hours.
Rather than addressing this situation properly by going back and making some reforms to the reforms that they went all-in with, the legislature, which is not one to lose face and admit failure by doing so, has sought bandages – like those deployments of potential force on public transit -- to cover the wounds. The Retail Worker Safety Act is another one of those first aid measures.
Since the advent of criminal justice reform, retail theft and violence have gone out of control. Larceny offenses in NYC have spiked by 51% since 2017 while robberies, grand larceny and petit larceny in the Big Apple are up by 86%. And, the value of those thefts and brutality of that violence have become more disgusting. Retail workers are put, in many places, in harm’s way, something that had been unheard of just a few years ago.
So, the state is now mandating that retail businesses – not so much the police and courts they relied on before – ramp up the security and protection of their workers.
Effective March 3 of this year – or June 1 if a chapter amendment goes into play – any retailer with 10 or more employees in the state must comply with the act (it does not apply to retail businesses that primarily sell food or beverages for consumption on the premises).
It requires retailers to create and distribute to all employees a workplace violence prevention policy. It must address the situations that place employees at risk such as working late at night or in the early morning, exchanging money with the public, working alone or in small numbers, and uncontrolled access to the workplace. The policy must provide methods that the employer can use to prevent workplace violence while giving remedies to employees who are victims of it.
The act also requires retailers to provide violence prevention training to all employees when hired and then again every year (if the business has 50 or more employees in the state) or every two years (if employing less than 50). The training has to be interactive and include measures that employees can use to protect themselves when faced with violence, such as de-escalation, active shooter drills, emergency procedures, security devices, and training on previous and specific incidents of violence.
Then, on January 1, 2027, retail employers with 500 or more workers statewide must provide access to panic buttons on the premises -- or wearable, cellular-based panic buttons -- that request immediate assistance from local law enforcement (a proposed amendment would include a change to the recipient of the alert to a security officer, manager, or supervisor).
It’s said that the New York State Department of Labor will provide samples of policies and training that can then be tailored by the employers for their specific workplace. Those samples are not yet available. Regardless, retail businesses should start developing their plans now in the event the act goes into effect just 6 weeks from now (though June is still a possibility). Consult with your employees, lawyers, and trade organizations to ensure compliance.
It’s no doubt frustrating to shop owners and store managers, especially those just learning of it now, to face yet another in a long line of piles of paperwork and policies and hours of training to appease the state...a state that absolutely broke retail safety and now wants that industry to fix it.
From the 17 January 2025 Greater Niagara Newspapers and Wellsville Sun